Diploma in Hospitality and Tourism Management

Program Overview

The Diploma in Hospitality and Tourism Management is designed to provide students with the knowledge and practical skills required to succeed in the dynamic hospitality and tourism industry. This program focuses on hotel operations, customer service excellence, tourism management, and event coordination, preparing graduates for rewarding careers locally and internationally.

Program Objectives

•Understand the fundamentals of hospitality and tourism management

•Develop professional customer service and communication skills

•Learn hotel and front office operations

•Gain knowledge of tourism planning and destination management

•Build leadership and teamwork skills

Course Modules

1.Introduction to Hospitality & Tourism Industry

2.Front Office Operations

3.Housekeeping Management

4.Food & Beverage Service Management

5.Tourism Management & Destination Planning

6.Event Planning & Management

7.Marketing for Hospitality & Tourism

8.Customer Service Excellence

9.Business Communication & Professional Development

Practical Training

•Front Desk Simulation

•Food & Beverage Service Practice

•Event Planning Projects

•Case Studies & Industry Visits

•Industrial Attachment / Internship (if applicable)

Career Opportunities

Graduates can pursue roles such as:

•Front Office Executive

•Hotel Supervisor

•Guest Relations Officer

•Travel & Tour Consultant

•Event Coordinator

•Tourism Officer
Employment opportunities may be available in hotels, resorts, travel agencies, tour companies, event management firms, and tourism boards.

Entry Requirements

•Minimum High School Certificate or equivalent

•Good communication skills

•Interest in hospitality and customer service

Certification

Upon successful completion, students will receive a Diploma in Hospitality and Tourism Management.